Workforce & Background Verification Operating Models

Created scalable operating models for contingent workforce, background verification and safety screening

COMPANY Uber
PERIOD 2018
THE CHALLENGE

Translate complex workforce, compliance, safety and risk requirements into scalable enterprise operating capabilities.

THE APPROACH

Designed operating models covering contingent workforce, background verification and safety screening, integrating operational, compliance and risk requirements into repeatable processes.

MY CONTRIBUTION

Pioneered the operating models and brought together procurement, operations, compliance and risk stakeholders to establish scalable capabilities.

IMPACT

Created repeatable enterprise capabilities for complex workforce and screening requirements while strengthening operational and risk management.

KEY LEARNING

Complex operational requirements become scalable when risk, compliance and process design are built into the operating model from the beginning.